Shipping Policy

Miara Shop strives to offer a transparent and dependable delivery experience for our customers. At present, delivery is available exclusively within the United Kingdom.

Delivery guidelines

  • Delivery times may be influenced by public holidays, peak shopping periods, or delays caused by the carrier. These circumstances are outside our control.
  • Delays may also occur due to incorrect address details, adverse weather conditions, or carrier-related issues.

Delivery area

  • Miara Shop delivers orders within the United Kingdom only.

Delivery times

Below are the estimated delivery timeframes for all orders:

  • Order cut-off time: 00:00 GMT. Orders placed after this time will be processed on the next business day, which may extend the overall delivery timeframe by one day.
  • Processing time: The period required to prepare your order for dispatch. Processing typically takes 1–3 business days (Monday–Friday).
  • Transit time: Once dispatched, your order is shipped with one of our trusted carriers. Transit time is generally 5 business days (Monday–Friday).
  • Estimated total delivery time: This includes both processing and transit. The total delivery time is usually 8 business days (Monday–Friday).

Note: All estimated delivery times are based on historical order data. Timeframes are approximate and provided for guidance only.

Carriers

We partner with RoyalMail for reliable deliveries within the United Kingdom.

Track your order

Once your order has been dispatched, you will receive a confirmation email containing your tracking number.

You can follow your shipment through our Track my order page.

If you have not received a tracking number or experience issues with tracking, please contact us at support@miarashop.com, and our support team will be happy to assist you.

Change of delivery address

  • Delivery address changes are only possible if the order has not yet been shipped.
  • If you need to update your address, please contact us within 24 hours of placing your order at support@miarashop.com.

Cancellations

  • You may cancel your order provided it has not yet been processed or shipped.
  • Once an order has been dispatched, cancellation is no longer possible. However, you may still exercise your right of return in accordance with our Return and Refund Policy.

Unforeseen delays

Delivery times are estimates and may vary due to carrier operations or other external factors. If your order does not arrive within the expected timeframe, please contact us and our customer support team will assist you.

Packages damaged in transit

  • If your parcel arrives visibly damaged, please refuse delivery and contact our customer service immediately.
  • If the package was delivered in your absence, please email us clear photos of the damage so we can guide you through the next steps.

Contact Information

Store name: Miara Shop
Email: support@miarashop.com
Contact Form: Contact

Opening hours:
Monday – Friday: 08:00–18:00 GMT
Saturday – Sunday: Closed
Public holidays: Closed

We aim to respond to emails within 24 hours (Monday–Friday). Enquiries received during weekends will be answered on the next business day.

Business Information

Company: NOREVIX LTD
Address: 
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom